AI Receptionist for Mortgage Brokers
Whether you are at a settlement, in a lender meeting, or deep in loan processing, Hailey AI answers every inbound call 24/7, qualifies borrower enquiries, and books appointments directly into your calendar. Never let another potential client ring your competitor.
Hailey: "Hi, you have reached Aussie Home Loans, Hailey speaking. How can I help?"
Caller: "I'm a first home buyer looking for pre-approval."
Hailey: "Wonderful! Can I ask what price range you are looking at?"
Missed Calls Are Costing You Loans
When you are at a settlement or processing a loan application, the phone keeps ringing. Here is what is likely happening in your broking business right now:
Missed Calls During Settlements
You cannot answer the phone during a settlement or lender meeting. Around 62% of calls to small businesses go unanswered — every one could be a new loan enquiry worth thousands.
Borrowers Contact the Next Broker
When a potential borrower reaches voicemail, 85% never call back. They simply ring the next mortgage broker on Google who actually answers.
After-Hours Borrower Research
Borrowers research home loans in the evenings and on weekends after work. Without after-hours coverage, you lose high-value loan enquiries to brokers who are available.
No Time to Chase Reviews
Referrals and reviews drive mortgage broking growth, but you never have time to ask satisfied clients for a Google review after a settlement.
Slow Replies Lose Loans
Borrowers expect a fast response. The first broker to reply wins. If you take hours to return a call, they have already applied with someone else.
Loan Processing Takes Priority
Your team is focused on processing, compliance and lender communications. Adding full-time reception duties means the pipeline suffers.
How Hailey AI Helps Mortgage Brokers
Hailey works 24/7 to ensure you never miss a borrower enquiry, book more appointments, and deliver a premium experience every single time.
24/7 Professional Call Answering
Hailey answers every call in a warm, professional tone, 24/7. She greets callers like a dedicated receptionist and never lets a borrower enquiry go to voicemail.
Borrower Enquiry Qualification
Hailey asks whether the caller is a first home buyer, refinancing or investing, their approximate loan range and preferred contact time — so you receive structured, qualified leads.
Appointment Booking
Hailey checks your real-time availability and books new client appointments directly into your calendar. No more phone tag to find a suitable time.
Instant SMS & Email Summaries
After every call, you receive a detailed summary with caller name, phone, loan type, scenario details and preferred contact time — so you are always prepared.
Missed Call Text Back
If a call is missed while you are at a settlement, Hailey instantly texts the caller with a friendly message and booking link, stopping them from ringing a competitor.
Automated Review Requests
After every settled loan, Hailey automatically sends a personalised SMS asking for a Google review, building your broking practice's reputation and referral pipeline.
Mortgage Broking Business Missed Lead Calculator
Find out how much revenue your broking business is losing every month from unanswered calls, after-hours enquiries and missed borrower leads.
Answering just 1 missed call per month completely pays for Hailey AI! Everything else is pure extra profit.
Start 7-Day Free Trial (incl. Website Chatbot) • Cancel Anytime
AI Receptionist for Mortgage Brokers Across Australia
Hailey AI helps mortgage brokers in every major Australian city. See how we support local brokers in your area:
Mortgage Broker AI Receptionist FAQs
Explore More Hailey AI Services
Stop Losing Borrower Leads to Voicemail
Start your 7-day free trial today. No credit card, no lock-in contract. Includes your FREE AI website + AI Website Chatbot.