AI for Pubs
Less time answering repetitive enquiries. More time running your venue.
Pubs receive calls during meal service, sports events and live entertainment — exactly when staff are busiest. Hailey answers every call, handles dining and function bookings, captures event enquiries and follows up missed calls so your team can focus on running the venue.
Meal Service, Sports Events and Live Music — All at Once
Pubs juggle multiple demands simultaneously — dining bookings, function enquiries, sports event questions and live music schedules. The phone rings constantly during these periods, and staff cannot answer because they are serving customers, managing the bar and running the venue.
Meet Hailey — Your AI Assistant
Hailey is an AI-powered assistant designed to help pubs handle repetitive customer communication 24/7. She answers calls, responds to website enquiries, captures dining and function booking details, follows up missed calls and requests reviews after visits — all while your team focuses on running the venue. She supports your staff, not replaces them.
Everything You Need to Automate Customer Communication
AI Receptionist
Never let a busy service mean another missed booking.
Hailey answers every inbound call to your pub 24/7. She handles dining bookings, answers questions about functions, events and opening hours, and captures group booking details for the team.
AI Website Chatbot
Turn pub website visitors into conversations.
Website visitors can ask about dining, functions, events, opening hours and group bookings using text or voice. Hailey responds instantly and captures enquiry details.
Missed Call Text Back
Missed a call during service? Hailey follows up.
When staff cannot answer, Hailey automatically sends an SMS so the customer has another way to continue the conversation. No lost bookings, no voicemail.
Review Management
Turn great pub experiences into more reviews.
Automated review requests after customer visits, plus AI-assisted responses to new reviews. Build a stronger online reputation for your pub.
Real Enquiries Hailey Can Answer Instantly
"Do you take bookings for dinner?"
"Are you showing the footy tonight?"
"Can I book the function room for a birthday?"
"What time does the live music start?"
"Do you have a kids menu?"
"What time does the kitchen close?"
"Can I book a table for 15 people?"
"Do you have vegetarian options?"
From First Question to Five-Star Review
Customer Finds Your Pub
A potential customer discovers your pub online or calls directly.
Hailey Answers Instantly
The AI responds with answers about dining, events and functions.
Customer Calls or Enquires
Ready to book, they ask about availability or group tables.
Hailey Captures Details
Group size, time, event type and special requests all collected.
Customer Books or Visits
The booking is confirmed and the customer arrives.
Automated Review Request
After their visit, Hailey sends a review request via SMS.
Five-Star Review
Happy customers share their experience and your reputation grows.
More Customers Find You
More reviews mean more visibility and more pub bookings.
Don't Make Customers Hunt for Answers
Without AI
With Hailey
Benefits for AI for Pubs
Handle Dining Bookings
Never lose a dinner booking because staff were on the floor.
Capture Function Enquiries
Function room and event bookings captured with full details.
Answer Event Questions
Sports, live music and opening hours — answered instantly.
Recover Missed Calls
Automatic SMS follow-up means no lost bookings.
After-Hours Availability
Customers planning visits get answers immediately, day or night.
Encourage More Reviews
Automated review requests after every visit.
See How Hailey Handles Enquiries
Your Customers Don't Care How Busy You Are
Customers expect fast answers — even when your pub is in the middle of dinner service or a sports event. When they call and nobody answers, they do not wait. They simply find another venue. Hailey ensures every call, enquiry and after-hours question gets an immediate response so you never lose a booking to a competitor simply because your team was busy.
Frequently Asked Questions
Less Time on the Phone. More Time Running Your Venue.
Your team should be serving customers and managing the venue — not answering the same questions all day. Let Hailey handle the calls, bookings and follow-ups so your pub runs smoothly, even during the rush.