AI for Restaurants
Your team should be focused on the dining room — not answering the same questions all night.
Restaurants receive calls during dinner service — exactly when no one can answer. Hailey answers every call, handles booking enquiries, captures group booking details and follows up missed calls so your team can focus on delivering a great dining experience.
Dinner Service Is Your Busiest Time — and Your Busiest Time for Calls
Restaurants receive the highest volume of calls during dinner service — the exact moments when staff are on the floor, in the kitchen and managing the dining room. The phone becomes a constant interruption that takes staff away from the customers in front of them.
Meet Hailey — Your AI Assistant
Hailey is an AI-powered assistant designed to help restaurants handle repetitive customer communication 24/7. She answers calls, responds to website enquiries, captures booking details, follows up missed calls and requests reviews after visits — all while your team focuses on the dining experience. She supports your staff, not replaces them.
Everything You Need to Automate Customer Communication
AI Receptionist
Never let dinner service mean another unanswered enquiry.
Hailey answers every inbound call to your restaurant 24/7. She handles booking enquiries, answers questions about menus, opening hours and dietary options, and captures customer details for group bookings and functions.
AI Website Chatbot
Turn restaurant website visitors into conversations.
Website visitors can ask about menus, dietary requirements, bookings and functions using text or voice. Hailey responds instantly and captures enquiry details for the team.
Missed Call Text Back
Missed a call during service? Hailey follows up.
When staff cannot answer, Hailey automatically sends an SMS so the customer has another way to continue the conversation. No lost bookings, no voicemail.
Review Management
Turn memorable dining experiences into more reviews.
Automated review requests after customer visits, plus AI-assisted responses to new reviews. Build a stronger online reputation for your restaurant.
Real Enquiries Hailey Can Answer Instantly
"Do you have a table for 8 this Saturday?"
"Do you cater for gluten-free diners?"
"Can I book a private function?"
"What time do you close?"
"Do you take bookings on Sunday?"
"Can I enquire about a birthday dinner?"
"Do you have outdoor seating?"
"Do you have a set menu for groups?"
From First Question to Five-Star Review
Customer Finds Your Restaurant
A potential diner discovers your restaurant online or calls directly.
Hailey Answers Instantly
The AI responds with answers about menus, bookings and dietary options.
Customer Calls or Enquires
Ready to book, they pick up the phone or send a message.
Hailey Captures Details
Group size, time, dietary needs and special requests all collected.
Customer Books or Visits
The booking is confirmed or the customer walks in.
Automated Review Request
After their visit, Hailey sends a review request via SMS.
Five-Star Review
Happy diners share their experience and your reputation grows.
More Diners Find You
More reviews mean more visibility and more restaurant bookings.
Don't Make Customers Hunt for Answers
Without AI
With Hailey
Benefits for AI for Restaurants
Capture Booking Enquiries
Never lose a booking because staff were on the floor.
Handle Questions During Service
Menu, dietary and hours questions answered instantly.
Assist with Function Enquiries
Group bookings, private dining and events captured.
Recover Missed Calls
Automatic SMS follow-up means no lost bookings.
After-Hours Availability
Customers planning weekend dinners get answers immediately.
Encourage More Reviews
Automated review requests after every visit.
See How Hailey Handles Enquiries
Your Customers Don't Care How Busy You Are
Customers expect fast answers — even when your restaurant is in the middle of dinner service. When they call and nobody answers, they do not wait. They simply find another restaurant. Hailey ensures every call, enquiry and after-hours question gets an immediate response so you never lose a booking to a competitor simply because your team was on the floor.
Frequently Asked Questions
Ready to Make Your Restaurant Smarter?
Let Hailey handle repetitive customer enquiries while your team focuses on delivering a great dining experience. Every call answered, every booking captured, every review requested — automatically.